Privacy Policy

Arcus Cloud Computing Pty Ltd ("Arcus Cloud Computing", "we", "us", or "our") is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to the Arcus Cloud Computing website and governs data collection and usage. By using the Arcus Cloud Computing website, you consent to the data practices described in this policy.

Collection of your Personal Information

Arcus Cloud Computing may collect personally identifiable information, such as your name, e-mail address, contact number and home or work address if you provide this information to us. We also collect anonymous demographic information, which is not unique to you, such as your location, gender and age.

There is also information about the device and web browser you are using to access the Arcus Cloud Computing website that is automatically collected. This information can include: your IP address, web browser, device type and configuration, access times and referring website addresses. This information is used by Arcus Cloud Computing for the operation of the website, to maintain quality of the service, and to provide general statistics regarding use of the Arcus Cloud Computing website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through publicly accessible areas of the Arcus Cloud Computing website such as social media features, forums, web discussions, chat areas and article comments, that this information may be collected and used by others. Note: Arcus Cloud Computing does not actively monitor or review any private communications made via the website, but such communications may be stored and subject to subpoena.

Arcus Cloud Computing encourages you to review the privacy policies of websites you choose to link to from our website so that you can understand how those websites collect, use and share your information. Arcus Cloud Computing is not responsible for the privacy policies or other content on websites outside of the Arcus Cloud Computing website.

Use of your Personal Information

Arcus Cloud Computing collects and uses your personal information to operate the Arcus Cloud Computing website and deliver the services you have requested. We may also use your personally identifiable information to inform you of other products or services available from Arcus Cloud Computing. We may also contact you via surveys to conduct research about your opinion of current services or potential new services that may be offered.

Arcus Cloud Computing does not sell, rent or lease its customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personally identifiable information (e-mail, name, contact number etc) is not transferred to the third party. In addition, Arcus Cloud Computing may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide services to Arcus Cloud Computing or as requested by you, and they are required to maintain the confidentiality of your information.

Arcus Cloud Computing does not use or disclose sensitive personal information, such as gender, sexual orientation, race, religion, or political affiliations without your explicit consent.

Arcus Cloud Computing keeps track of the websites and pages our customers visit within our website, in order to determine what services are the most popular. This data is used to deliver customised content, user experiences and/or marketing to customers whose behaviour indicates that they are interested in a particular product, service or subject area.

Arcus Cloud Computing will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Arcus Cloud Computing Pty Ltd or the Arcus Cloud Computing website; (b) protect and defend the rights or property of Arcus Cloud Computing; and, (c) act under exigent circumstances to protect the personal safety of users of the Arcus Cloud Computing website and services, or the public.

Overseas Data Storage

The Arcus Cloud Computing website uses services provided by cloud hosting providers. As a result of using these services your personal data may be stored on servers located overseas.

Arcus Cloud Computing uses e-mail services provided by Google Workspace. As a result of using these services e-mail communications may be stored on servers located overseas.

Use of Cookies

A cookie is a text file that is placed on your hard disk by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the same internet domain as the web server that issued the cookie to you. Cookies do not contain any Personal Information about you and therefore cannot be used to identify you personally. Cookies cannot be used to run programs or deliver viruses to your computer.

The Arcus Cloud Computing website uses "cookies" to enhance your online experience. One of the primary purposes of cookies is to provide a convenience feature that saves you time. The purpose of a cookie is to tell the web server that you have returned to a website or web page. For example, if you have logged on to the Arcus Cloud Computing website, a cookie helps the website keep track of the fact that you have logged on as you move around the website.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, some functionality of the Arcus Cloud Computing website may not be available to you.

Use of Web Beacons

A web beacon is a link to a single-pixel electronic image that is embedded in a web page or e-mail communication.

The Arcus Cloud Computing website may use "web beacons" in web pages as they allow us to count visits to those pages and compile aggregated statistics about usage of the website.

We may also include web beacons in promotional e-mail communications or newsletters in order to track if messages have been opened.

Security of your Personal Information

Arcus Cloud Computing secures your personal information from unauthorised access, use or disclosure. We secure the personally identifiable information you provide on servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to the Arcus Cloud Computing website, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Policy

Arcus Cloud Computing will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this policy to be informed of how Arcus Cloud Computing is protecting your information.

Contact Information

Arcus Cloud Computing welcomes your comments regarding this Privacy Policy. If you believe that Arcus Cloud Computing has not adhered to this policy, please contact us. We will use commercially reasonable efforts to promptly determine and remedy the problem.